Terms of Use

Ruaesthetics (“Ruaesthetics”/“We”/“Us”/“Our”) provides healthcare and medical consultations (“Services”) to patients. This document outlines the terms and conditions (“Terms”) related to the Services available through our website at www.ruaesthetics.in (“Website”) and/or mobile applications (“Applications”) (collectively referred to as the “Platform”). These Terms apply to you if you are: a medical practitioner or healthcare provider wishing to partner with or already partnering with Us, including designated associates of such practitioners; a patient, their representatives, or affiliates; or any other user of the Website (“You,” “Your,” or “User”).

By browsing or using the Platform, you acknowledge and agree to be bound by these Terms and any additional terms that may apply. If you avail of Services in accordance with these Terms, the Privacy Policy will automatically apply to you.

Ruaesthetics reserves the right to revise these Terms at any time by notifying you through the Platform or via email. Your continued use of the Platform and/or Services after any such changes constitutes acceptance of the updated Terms. If you disagree with any of the Terms, you should stop using the Platform. Ruaesthetics reserves the right, at its sole discretion, to determine whether you have violated these Terms and to take appropriate action, including terminating your access to the Platform or Services for violations, including repeat infringement of copyrights.

Accessing the Platform

It is your responsibility to ensure that you have made all necessary arrangements to access the Platform. We are not responsible for any costs incurred by you to access the Platform, such as telephone bills or internet charges. You are responsible for ensuring that all individuals accessing the Platform through your internet connection are aware of and comply with these Terms and other relevant terms and conditions.

By using the Platform, you represent and warrant that:

  • You are at least 18 years old.
  • You have the lawful authority and capacity to enter into and be bound by these Terms.
  • If you are accepting these Terms on behalf of a company, limited liability partnership, or other legal entity, you have the authority to bind such entity to these Terms.
  • You will comply with all applicable laws and regulations.

These Terms are subject to change at any time without notice. Please review these Terms periodically to stay informed of any updates. Continued use of the Platform after changes constitute your consent to such changes.

Use of Services and/or the Platform

Ruaesthetics grants you a limited, personal, non-exclusive, non-transferable, and non-sub licensable right to use the Platform solely for your personal, non-commercial use, subject to these Terms. Your access and use of the Platform are subject to the following:

  • You will only access the Platform using authorized and lawful means.
  • We are not liable for any failure or delay in providing access to the Platform due to failure on your part to register or any other reasons.
  • Any configuration or setup of the devices for accessing the Platform is your sole responsibility.

Ruaesthetics collects, stores, processes, and uses your information in accordance with our Privacy Policy. By using the Platform and/or availing the Services, you agree to provide your Personal Information as defined in the Privacy Policy. You agree not to take any action that interferes with, degrades, or adversely affects the Platform or Ruaesthetics.

You will not use the Platform in any manner that:

  1. Violates any law or regulation.
  2. Disrupts others’ use of the Platform.
  3. Tamper with the security of the Platform.
  4. Transmits or disseminates harmful or illegal content.
  5. Attempts to gain unauthorized access to the Platform’s information.

Indemnification

By accepting these Terms and using the Platform and Services, you agree to defend, indemnify, and hold Ruaesthetics, its directors, employees, shareholders, officers, and other representatives harmless from any claims, costs, damages, losses, liabilities, and expenses arising from:

  1. Your violation of these Terms or applicable laws.
  2. Loss or injury to Ruaesthetics’ representatives due to your actions.
  3. Misuse of the Platform.
  4. Your violation of third-party rights.
  5. Any third-party claims arising from your content or transactions.

Limitation of Liability

To the fullest extent permitted by law, Ruaesthetics provides information on the Platform without warranties or representations. Ruaesthetics shall not be liable for any damages arising from your use of the Platform, including any loss or damage to your equipment, or for any reliance on information provided on the Platform. This limitation applies to all types of damages, including but not limited to incidental, consequential, or special damages, regardless of whether Ruaesthetics was advised of the possibility of such damages.

We disclaim liability for:

  • Errors or inaccuracies on the Platform.
  • Personal injury or property damage due to use of the Platform.
  • Acts or omissions by Practitioners.
  • Delays or failures in Services.
  • Losses arising from your failure to adhere to the Terms.

Disclaimers and Warranties

The Platform’s content is provided on an ‘as is’ basis. Ruaesthetics does not guarantee that the Platform will be error-free or uninterrupted, or that it will operate in combination with your devices or meet your requirements. The Platform may be subject to limitations, delays, and other issues inherent in the use of communication facilities.

Refunds Policy

By booking an appointment through our Website/Application, you agree to pay the applicable fees. If you cancel an appointment more than 3 days in advance, you may request a reschedule, subject to availability. Refunds are at Ruaesthetics’ discretion. In the event of a refund denial, the fee paid will be retained as a cancellation charge.

General

Failure to enforce any provision of these Terms does not waive that provision. These Terms, along with the Privacy Policy and any other agreements, form the entire agreement between you and Ruaesthetics regarding the Platform/Services.

If any provision is found to be invalid, the remaining provisions will still apply.

Acceptance
By clicking the ‘I Accept’ button, you confirm that you have read and understood these Terms and the Privacy Policy, and agree to be bound by them.

Intellectual Property Rights
All trademarks, service marks, and logos displayed on the Platform are owned by Ruaesthetics or third parties. These marks are protected by law, and you may not alter or obscure them without permission. Ruaesthetics owns all rights to the Platform and its content.

If you believe that content on the Platform infringes your copyright, please notify Ruaesthetics in accordance with the Digital Millennium Copyright Act (DMCA).

Advertisements
Ruaesthetics may display advertisements on the Platform. Any third-party websites linked are at your own risk. Ruaesthetics is not responsible for the content or actions of third-party websites.

Contact Details
If you have any questions or concerns regarding these Terms, please contact us at Support@ruaesthetics.in